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Charitable Donations Coordinator
2 weeks ago
Role Overview
About the OpportunityThis role offers a unique chance to make a lasting impact on the lives of individuals affected by complex mental health issues. As an Individual Giving Coordinator, you will play a key part in delivering our Fundraising Growth Strategy.
You will be responsible for managing annual appeals, matched giving days, acquisition campaigns and growing the regular giving program. Your focus will be on implementing elements of the fundraising calendar, coordinating campaigns across channels, supporting donor care functions and ensuring accurate processing and reporting of donations.
We are seeking an experienced professional with a strong background in fundraising, philanthropy, marketing or supporter engagement. You will have excellent communication skills, attention to detail and experience working in a not-for-profit environment.
Key Responsibilities- Manage fundraising campaigns (appeals, regular giving, acquisition) on time and within budget
- Work with the Fundraising Manager to develop and implement Regular Giving acquisition strategy across channels including telemarketing and digital
- Develop and implement donor retention strategies for both single gift donors and regular givers, including welcome and retention communications
- Drive income growth and exceed targets
- Set, monitor and report on targets including tracking of income and expenditure against budgets and donor retention and uplift
- Draft, proof and coordinate content and collateral, including briefs, scripts, surveys, emails and print materials
- Support the approval and sign-off process for campaign assets
- Maintain campaign documentation and procedural records
- Minimum 2 years' experience in fundraising, philanthropy, marketing or supporter engagement in a not-for-profit environment
- Sound knowledge of Microsoft Office (especially Excel) and CRM or donor management systems
- Strong written and verbal communication skills, including writing and editing content
- Attention to detail, with strong administrative and data handling skills
- A collaborative work environment
- Cultural and Ceremonial Leave per year
Please submit your resume and cover letter addressing the criteria below:
- What qualifications, certifications and credentials do you have to support your application?
- Do you have the right to work in Australia?
- Would you require any reasonable adjustments during the recruitment process?
We are proud champions of lived experience and encourage applicants from all backgrounds to apply.