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Retail Fashion Consultant
1 month ago
An exciting opportunity has arisen to join the Country Road Group as we continue to expand our retail network. As a Concession Sales Consultant, you will collaborate with your team to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes.
Key responsibilities:
- Provide an exceptional customer experience by offering great service, excellent product knowledge, and a seamless point-of-sale transaction.
- Be the reason customers return to us by consistently exceeding their expectations.
- Livesthe brand values and work collaboratively with your store team to achieve results and contribute to a positive team environment.
- Maintain a safe working environment for team members and visitors while promoting wellbeing.
- Understand the brand strategy and how your role contributes to its delivery, demonstrating this in your day-to-day work.
- Stay up-to-date with the latest products and share your knowledge with customers.
- Assist with visual merchandising and store presentation to maintain brand standards.
- Contribute to the smooth operation of the store by managing stock effectively and preventing loss, providing recommendations to your leader on opportunities for improvement.
Required attributes:
- A genuine passion for fashion and exceptional customer service skills.
- Proactive problem-solving skills and a natural optimism.
- Flexibility to work weekends and late trading hours according to business needs and peak trade periods.
- A willingness to embody the Country Road Group's can-do attitude and demonstrate its passion for brands and customer-obsessed culture.
Why work for Country Road Group?
- Become part of an iconic and trusted lifestyle brand house.
- Enjoy generous employee discounts of 40% across all Country Road Group brands.
- Take advantage of excellent career progression opportunities within the group's various brands.
- Pursue a global business career with over 600 stores and 6,300 team members across Australia, New Zealand, and South Africa.
- Be part of an exciting vision and growth ambition that prioritizes team development.
About Country Road Group
Country Road inspires modern Australian living every day. As an icon since 1974, the brand is renowned for effortless style and quality designs that last. Recognised as a leading responsible retailer, Country Road supports local partnerships with Australian farmers, manufacturers, and First Nations communities.
The brand champions industry-leading initiatives, such as scientifically verifying fibre origin and promoting sustainable cashmere production. Country Road Group is committed to embedding sustainability into its business by improving traceability and working with suppliers that uphold high environmental standards.
Estimated salary: AU$55,000 - AU$65,000 per year, depending on experience.
