Luxury Fashion Retail Manager
1 week ago
Now Hiring | Global Luxury Fashion | Melbourne
The Talent Mill is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally, we discover, recognize, and connect inspiring individuals to the most desirable brands.
We are currently seeking a highly skilled Luxury Fashion Retail Manager to lead our two high-performing retail locations in Chadstone and Melbourne CBD. As a seasoned retail professional, you will be responsible for setting brand standards for delivery of exceptional customer service, driving sales to hit daily store targets and KPIs across boutiques, and designing and implementing business strategy to develop strategic KPIs.
The Role:
- Spearhead the implementation of business strategy to drive sales growth and achieve daily store targets and KPIs across boutiques.
- Develop and execute plans to enhance customer experience, improve brand reputation, and increase revenue.
- Collaborate with cross-functional teams to ensure seamless execution of business objectives.
- Mentor and develop a talented team of Senior Client Advisors and Client Advisors, fostering a culture of excellence and innovation.
- Analyze sales data, identify trends, and make informed decisions to optimize business performance.
- Ensure the presentation and visual standards are met in accordance with brand expectations.
- Build strong relationships with VIP clients, local domestic clients, and other key stakeholders to drive business growth.
Requirements:
- A minimum of 5 years' retail leadership experience, preferably in luxury fashion, with multisite experience highly preferred.
- Strong understanding of luxury customer service, CRM, and VIP building principles.
- Proven track record of driving sales growth, improving customer satisfaction, and increasing revenue.
- Excellent communication, interpersonal, and problem-solving skills.
- A passion for the fashion industry and a commitment to delivering exceptional results.
About Us:
The Talent Mill Recruitment division is dedicated to providing innovative recruitment solutions that meet the unique needs of the fashion, lifestyle, and retail industries. Our expert consultants have extensive knowledge and experience in the field, allowing us to deliver tailored services that drive business success.
Salary:$120,000 - $150,000 per annum, depending on experience, plus bonuses and benefits.
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