Building Strong Client Relationships

1 week ago

Melbourne, Victoria, Australia beBeeRelationship Full time $90,000 - $120,000

About the Role

We are seeking a seasoned Sales Professional to join our team as a Client Relationship Manager.

This key position involves fostering long-term partnerships with clients, ensuring they receive consistent and reliable service support.

Key Responsibilities:

  • Maintain day-to-day relationships across assigned logistics customers.
  • Serve as the primary point of contact for service, pricing, bookings support and account queries.
  • Develop customer-centric plans aligned with business targets.
  • Analyze customer performance (volumes, margins, service levels) and address variances proactively.
  • Support contract reviews, rate updates and service changes.
  • Collaborate closely with internal teams to ensure seamless service delivery.
  • Build in-depth understanding of your clients' operations and advocate for their needs within the organization.

Requirements:

  • Demonstrated experience in client management, preferably within logistics or transportation.
  • A customer-focused mindset with a passion for delivering consistent value.
  • Excellent communication skills and ability to collaborate across departments.
  • Business acumen – understanding how client relationships impact business outcomes.
  • An organized and detail-oriented approach, and ability to manage multiple client needs.
  • Experience working with logistics providers, 3PLs or agency models (preferred).

About Our Organization:

We play a critical role in connecting Tasmania to the mainland through efficient logistics services.

Join a values-driven team committed to connection, performance, and progress.

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