Team Member

3 days ago

Gold Coast, Queensland, Australia Nando's Australia & New Zealand Full time

About Us

Nando's Australia & New Zealand is a people-first, customer-centric organization that values passion, integrity, and family. We're a global brand with a cult following, and we're dedicated to cultivating the essential life skills necessary for your future career.

Job Summary

We're seeking a highly motivated and enthusiastic Team Member to join our restaurant team. As a Team Member, you'll be responsible for providing exceptional customer service, working collaboratively with our team, and contributing to the success of our restaurants.

Key Responsibilities

  • Provide outstanding customer service, ensuring every customer feels welcome and at home.
  • Work collaboratively with our team to achieve sales targets and maintain a clean and safe working environment.
  • Develop and maintain a thorough knowledge of our menu, including ingredients, preparation methods, and nutritional information.
  • Participate in onboarding training and ongoing development programs to enhance your skills and knowledge.
  • Contribute to the success of our restaurants by suggesting improvements and implementing changes as needed.

What We Offer

  • A competitive salary and benefits package.
  • Free Nando's meals when you're working, plus a discount to share with family and friends when you're off the clock.
  • An onboarding training program to set you up for success with one of our training champions.
  • A chance to claim the Master Griller crown – our annual search for the best grillers in the international Nando's family.
  • A Fun Budget for each restaurant team to enjoy for nights out and team building.
  • Free access to nutrition advice, exercise support, financial and psychological counselling.
  • Paid parental leave for primary (six weeks) and secondary carers (one week).

Requirements

  • A passion for serving up our legendary PERi-PERi chicken.
  • Excellent communication skills.
  • A desire to make every customer feel welcome and at home.
  • Someone who leads by example and lives Nando's core values in their day-to-day life.
  • A hunger to learn and develop new skills that allow you to grow your career.
  • A comfort with fast-paced, high-energy environments where we get super serious about having fun at work.

Our Values

  • Pride: We take pride in everything we do, from the food we serve to the service we provide.
  • Passion: We're passionate about serving our customers and making every experience unforgettable.
  • Courage: We're not afraid to try new things and take calculated risks to drive innovation and growth.
  • Integrity: We operate with integrity, honesty, and transparency in everything we do.
  • Family: We're a family-oriented organization that values diversity, inclusion, and respect for all.

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