Sales Consultant

3 weeks ago


Bathurst, Australia Highgrove Bathrooms Pty Full time
About the Role

We are seeking an experienced retail sales consultant to join our team at Highgrove Bathrooms Pty. As a sales consultant, you will be responsible for providing exceptional customer service, assisting customers with sales enquiries, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Greet and acknowledge customers in a timely manner
  • Assist customers with sales enquiries and product selection
  • Ensure high levels of customer satisfaction through excellent sales service
  • Design advice (where required)
  • Maintain outstanding store condition and visual merchandising standards
  • Assist with stock transfers and stock ordering
  • Receipt of payment using the POS system
  • Assist with damaged stock and warranty claims
  • Answering phone
  • Assist in the receipt of new shipments
  • Pick/packing orders for customers
  • Delivery of customer orders (as required)
Requirements
  • Proven working experience in retail sales
  • Understanding of sales principles and customer service practices
  • Good level of computer literacy and MS applications
  • Driven to meet sales targets with a proven record of exceeding
  • Ability to build effective working relationships
  • Solid communication and interpersonal skills
  • Friendly, helpful, confident and engaging personality
What We Offer
  • Unlimited access to the GO1 learning platform
  • Discounts with hundreds of retailers through our HRIS platform
  • 24/7 mental health and wellness support through Sonder

This role requires a reliable, motivated individual who works well within a small team. If you are a team player with a passion for sales and customer service, we encourage you to apply.



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