Operational Support Specialist
2 weeks ago
Job Title:
Operational Support SpecialistWe are seeking a highly motivated and organised Operational Support Specialist to join our team. This role will be integral in delivering efficient and reliable support services across the business.
The successful candidate will play a key part in ensuring operations run smoothly by standardising, simplifying, and optimising processes while maintaining full compliance with company policies and procedures.
This is a hands-on role involving general administration, purchasing and invoicing, travel coordination, event support, and onboarding activities. You'll be working closely with a variety of stakeholders across business lines, supporting management objectives (MBOs) and contributing to strategic goals.
- Deliver operational support services in accordance with established guidelines
- Coordinate and support travel arrangements, meetings, events, room bookings, and catering
- Perform general purchasing, invoice receipting, expense transfers, and timesheet input
- Assist with onboarding and induction of new staff (including systems and access setup)
- Provide back-up support for Safety and Security administration
- Support internal improvement initiatives and drive standardised business processes
- Maintain high standards of customer service and administrative compliance
Key Skills:
The ideal candidate will have a minimum of 3 years' experience in an Operational Support or administration role, with demonstrated ability to drive process and productivity improvements.
They will also have proficiency in data sourcing, extraction, and reporting, as well as high-level skills in Microsoft Office and Google Workspace.
Strong interpersonal and communication skills, with a customer-focused mindset, are essential for this role.
A proactive and adaptable approach, committed to safety and continuous improvement, is also required.
What We Offer:
We offer a competitive framework that recognises performance and rewards outcomes. This includes offering you meaningful benefits that support your health and wellbeing, work life balance and bank balance.
Some of our benefits include:
- Flexible working options such as work from home (hybrid working), 9 day fortnights and flexible days
- Shopping discounts across hundreds of retailers
- Generous parental leave entitlements
- Travel discounts for flights, rental cars and accommodation
- Novated leasing options with two providers
- Free onsite parking
- A commitment to your professional development through classroom and online learning
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