Be Part of Delivering Exceptional Experiences

2 days ago

Airlie Beach, Queensland, Australia beBeeCustomerService Full time $45,000 - $60,000
Grounds Crew Role

We are seeking a motivated and efficient individual to join our team as a Grounds Crew member. As a key player in delivering exceptional guest experiences, you will be responsible for managing luggage and freight movement, maintaining inventory, and assisting the vessel crew.

About the Job

This is an exciting opportunity to work in a fast-paced environment with a passionate team that prioritizes customer satisfaction. You will play a vital role in ensuring seamless operations by delivering consistent service, maintaining cleanliness in the work area, and adhering to operational procedures and WHS requirements.

  • Key Responsibilities:
  • Provide exceptional guest service and maintain professional presentation.
  • Manage the movement of luggage and freight efficiently.
  • Maintain accurate inventory through ordering, receiving, and counting.
  • Assist vessel crew with loading and unloading of freight, luggage, and guests.
  • Ensure clear communication with fleet and Port of Airlie radio.
  • Aid reservations team with enquiries and check-ins, including issuing tickets.
About Us

Our company operates 17 brands spanning the country, connecting guests to the land and to each other. We prioritize sharing special places and shaping lasting memories for our guests. If you are passionate about delivering exceptional service and proud of the work you do, we encourage you to apply.

To be Successful in this Role

You will have/be:

  • Ability to work efficiently and proactively in an autonomous environment
  • High level of personal presentation and interpersonal skills
  • Excellent written and spoken communication skills
  • Highly self-motivated and ability to multitask competing priorities
  • Great attention to detail with strong problem-solving skills
  • Intermediate knowledge of MS Office and general computer-based administrative tasks
  • Confident with the use of technology and communication device
  • Minimum of 1 year's experience in a similar customer service role, with previous Porter/Reservations experience advantageous
  • Experience in warehouse and procurement highly advantageous
  • Must hold a valid manual driver license
  • Must have own transport to/from Shute Harbour
  • First Aid qualifications highly desirable
  • Ability to work flexible hours including weekends and public holiday
Benefits

We offer a range of benefits, including:

  • Generous discounts on travel and experiences
  • An attractive salary and positive work environment
  • Study Assistance Policy
  • Career opportunities for progression, transfers, and secondments
  • Paid parental leave program
  • Purchased Leave policy
  • Private Health discounts
  • Employee Assistance Program
  • Discounts on merchandise
  • Free public transport
  • Salary sacrifice remote area benefits

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