Telecommunications Career Starter

6 days ago


Melbourne, Victoria, Australia NBN Co Full time

Build a rewarding career in telecommunications with NBN Co.

We are seeking individuals who are new to the industry and eager to embark on a challenging role as a Customer Field Technician.

This is an excellent opportunity for those looking to transfer their skills from other fields, such as communication cabling, electrical work, air conditioning/refrigeration, or carpentry, to a new field. You will have the chance to install, repair, and maintain nbn products and services across various settings.

The role involves working independently and managing yourself effectively, providing exceptional customer service, and possessing outstanding communication skills. A clean driver's license is a must for this position. Please note that you'll be provided with a vehicle, laptop, tools, uniform, and phone (or device allowance).

In this role, you can expect:

  • To work at heights and in confined spaces;
  • To handle customer service tasks across various nbn technologies;
  • To diagnose and repair faults in nbn cabling networks and CPE;
  • To install, repair, and maintain nbn products and services.

NBN Co offers a range of benefits, including:

  • 18 weeks of paid parental leave;
  • A company car, laptop, tools, uniform, and phone (or device allowance);
  • Discounted gym memberships and other corporate benefits;
  • Options for salary sacrificing;
  • An inclusive work culture prioritizing balance and wellbeing.

Our free Digital Work Experience program allows anyone to experience the work our Customer Field Technicians do every day – from the comfort of your own home. Please visit our website to get real-life insights into the role.



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