Front Office Hospitality Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $62,000 - $83,000

About Us

We're a leading tourism brand with a truly national footprint. Our mission is to offer authentic Australian holiday experiences.

We're on a journey of growth and evolution to reshape the industry. We strive to provide the best customer experience underpinned by cutting-edge technology.

The Role

This role is key to our success, ensuring that our guests are greeted with smiles and warmth. As a customer-focused professional, you will be responsible for providing exceptional service and making our guests feel welcome.

To excel in this role, you'll need:

- Experience in the hospitality industry.

- Computer literacy, particularly in MS Office.

- A well-presented and organized approach.

- Excellent people skills and the ability to build strong relationships.

- A flexible attitude to work rosters, including weekends and public holidays.

- A valid driver's license is essential.

As a Front Office Receptionist, you will manage bookings and reservations, maintain a clean and welcoming environment, and contribute to delivering exceptional customer experiences.

Benefits include discounts on accommodation at our holiday parks nationwide, as well as internal promotions and opportunities.

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