Enterprise Software Packaging Specialist

4 days ago


Canberra, ACT, Australia Fujitsu Full time

At Fujitsu, we are seeking an experienced Enterprise Software Packaging Specialist to join our Defence portfolio team. As a key member of our support team, you will provide on-going technical expertise and drive the delivery of high-quality solutions to our clients.

About the Role

We are looking for someone with a background in software and virtualisation packaging who can develop a deep understanding of our customers' environments and service requirements. Your role will involve following established procedures, recommending improvements, resolving enquiries, issues or problems, and documenting actions taken for continuous service improvement.

  • You will take ownership of identified issues and work collaboratively with the team to find optimal solutions or temporary workarounds.
  • A proactive approach is essential as you will be responsible for learning about current and new products, technologies, and processes to support daily business requirements.
  • You will assist in the development and enhancement of relevant standards, procedures, and guidelines, and contribute to Customer Service Improvement Plans where possible.

Requirements and Experience

To be successful in this role, you will have at least 4 years of experience in packaging software into MSI format, 3+ years of virtualisation packaging, and advanced skills in App-V. You should also have experience integrating applications into enterprise deployment mechanisms, including Microsoft deployment methodologies for Windows operating systems and PowerShell scripting.

  • Strong troubleshooting skills for application virtualisation (AppV) and SCCM, Intune deployment are essential.
  • A current or reinstatable NV2 clearance is required due to the inherent security restrictions of the role.


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