Marketing Coordinator
7 days ago
About Soul Origin
Soul Origin is a leading retail food franchise brand with a strong presence in Australia. Our mission is to provide high-quality food options to customers on-the-go, while upholding our core values of Human, Inclusive, Reliable, Fresh, and Energetic.
The Role
We are seeking a highly skilled Marketing Assistant to join our Support Centre team in Petersham. As a key member of our marketing team, you will be responsible for planning, developing, and executing advertising campaigns to support our sales objectives.
Key Responsibilities
- Develop and implement advertising strategies to reach our target markets and promote our franchise partners.
- Coordinate advertising campaigns to effectively promote our brand and drive sales.
- Provide exceptional customer service to internal and external contacts, including responding to customer inquiries and resolving issues.
- Assist with the management of our Loyalty Program, including responding to member inquiries and resolving technical issues.
- Support business growth and development through the preparation and execution of marketing objectives and programs.
- Conduct market research to identify opportunities for new and existing stores.
- Manage our online presence across various social media platforms, ensuring a consistent tone and voice for our brand.
- Manage customer inquiries related to gift card redemptions, complaints, balance totals, and expiry.
Requirements
- Minimum 5 years of experience in a marketing-based role.
- Bachelor's degree or higher in marketing or a related field.
- Excellent personal presentation and communication skills.
- Friendly, professional, flexible, and approachable demeanor that aligns with our brand values and behaviors.
- Ability to coordinate multiple projects simultaneously.
Perks and Benefits
- Close proximity to public transportation.
- Flexible working arrangements.
- Annual salary plus superannuation.
- Close-knit team with a great workplace culture.
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