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Night Manager

2 months ago

Perth, Western Australia Alex Hotel Full time

About Alex Hotel



At Alex Hotel, we're passionate about delivering exceptional guest experiences and creating memorable moments for our inquisitive travelers and savvy locals.



Key Responsibilities


  • Guest Check-in/Check-out: Ensure a smooth and welcoming experience for our guests by efficiently checking-in and checking-out, responding to their inquiries and resolving any issues promptly.

  • Guest Services: Provide information about hotel services, amenities, and local attractions to our guests, ensuring they have a great stay with us.

  • Financial Transactions: Audit and balance daily financial transactions, including cash, credit card transactions, and other payment methods, and prepare and distribute daily financial reports to management.

  • Hotel Safety and Security: Ensure the safety and security of the hotel and its guests by monitoring security systems, performing regular site inspections, and responding to emergencies.

  • Housekeeping and Maintenance: Maintain the cleanliness of the front desk and lobby area, and assist with any late-night guest needs, late check-ins, wake-up calls, or special requests.


Benefits


  • Competitive Salary and Benefits Package: Enjoy a competitive salary and comprehensive benefits package, including access to amazing 'Elevate Perks'.

  • Opportunities for Career Growth: Rapid career growth opportunities through our EVT network, with access to training and development programs to help you succeed.

  • Team Member Discounts: Enjoy incredible team member discounts from your first day on-the-job, including 50% off stays at EVT hotels and more.

  • Work-Life Balance: Enjoy a healthy work-life balance, with flexible working hours and opportunities to take time off when you need it.


Requirements


  • Passion for Hospitality: A genuine passion for the hospitality industry, with a commitment to delivering exceptional guest experiences.

  • Excellent Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with guests, colleagues, and management.

  • Previous Experience: Previous experience in hotel front desk operations, accounting, or a similar role, with a strong attention to detail and ability to multitask effectively.

  • Availability to Work Overnight Shifts: Availability to work overnight shifts, including weekends and some public holidays, with the ability to work independently with minimal supervision.


At Alex Hotel, we're committed to making a positive impact on our people, communities, and environment, every day. If you're passionate about hospitality and delivering exceptional guest experiences, we'd love to hear from you.



Apply now and join our team of dedicated and passionate hospitality professionals, who are committed to making every guest feel welcome and valued.