Funeral Director

About Invocare

Invocare is a leading provider of funeral and death care services in Australia, New Zealand, and Singapore. Our company operates over 300 funeral locations, 17 cemeteries, and 29 crematoria, serving families and communities across the region.

Job Summary

We are seeking a skilled and compassionate Funeral Conductor to join our team. As a Funeral Conductor, you will play a vital role in supporting families during a difficult time, providing guidance and care as they navigate the funeral planning process.

Key Responsibilities

• Plan and coordinate funeral services, working closely with families to understand their needs and preferences.
• Provide emotional support and guidance to families, helping them to make informed decisions about funeral arrangements.
• Work collaboratively with our team to ensure seamless execution of funeral services, including coordination with funeral homes, cemeteries, and crematoria.
• Develop and maintain relationships with families, providing ongoing support and care after the funeral service.

Requirements

• Strong customer service skills, with the ability to empathize with families during a difficult time.
• Professional attitude, with a focus on delivering exceptional service and support.
• Excellent communication and interpersonal skills, with the ability to work effectively with families, colleagues, and external partners.
• Ability to work in a fast-paced environment, with a high level of attention to detail and organizational skills.
• Full unrestricted driver's license.

What We Offer

• A supportive and collaborative work environment, with opportunities for professional growth and development.
• A competitive salary and benefits package, including reward and recognition programs, tailored induction and training programs, and access to employee assistance programs.
• The opportunity to make a meaningful difference in the lives of families and communities, while working for a company that values respect, diversity, and inclusion.