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Compassionate Care Specialist

2 months ago

Gosford Shire, Australia Invocare Full time

About the Role:

We are seeking a skilled and compassionate individual to join our team as an Arranger and Funeral Director. As a key member of our team, you will play a vital role in supporting families during a difficult time, providing guidance and care as they navigate the funeral planning process.

Key Responsibilities:

  • Plan and coordinate funeral services, working closely with families to understand their needs and preferences.
  • Provide expert guidance and support to families, ensuring they feel informed and empowered throughout the funeral planning process.
  • Collaborate with our team to deliver exceptional customer service, ensuring families receive the highest level of care and support.
  • Develop and maintain strong relationships with families, funeral homes, and other stakeholders, promoting a culture of respect and compassion.

Requirements:

  • Strong customer service skills, with the ability to empathize with families during a difficult time.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on delivering exceptional results.
  • Full unrestricted driver's license, with a willingness to travel to funeral services and other work-related events.

What We Offer:

  • A supportive and inclusive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including reward and recognition programs.
  • Access to tailored induction and training programs, ensuring you have the skills and knowledge to excel in your role.
  • Opportunities to network with peers and colleagues, promoting a culture of collaboration and shared learning.