Enterprise Configuration Specialist

1 week ago

Brisbane, Queensland, Australia beBeeConfiguration Full time $100,000 - $135,000

Job Summary

The Configuration Manager is responsible for collaborating closely with the IT Service Management team on a greenfield project to implement enterprise-level CSDM and CMDB objectives.

Key responsibilities include managing relationships between IT assets, updating the Configuration Management Plan and Business Services Mapping, and developing Configuration Management policies, processes, and procedures.

Overseeing audits of the CMDB for accuracy, championing Configuration Management standards, and ensuring daily delivery of Configuration Management services are crucial tasks.

Additionally, you will manage day-to-day process activities, track compliance to policies, and resolve any compliance issues.

Engaging with strategic projects, you will ensure Configuration Management can meet CMS functionality requirements within project timeframes.

Requirements

To be successful in this role, you must possess extensive expertise in the Configuration Management lifecycle stages and related ITIL processes, backed by ITIL4 Practitioner qualifications.

With a robust understanding of CMDB and IT Service Management, as well as experience across all stages of the software development cycle, including previous roles in fast-paced digital solutions-based organisations, you will bring a wealth of knowledge to the table.

Highly skilled in ServiceNow CMDB and adept at utilising tools like MS Office Suite, MS Project, JIRA, and Collaborate, you will also excel in stakeholder management, problem-solving, and communication.

What We Offer

A competitive salary and benefits package will be offered to the successful candidate. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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