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Desktop Support Technician

2 weeks ago

City of Greater Shepparton, Australia beBee Careers Full time
Key Responsibilities:
• Diagnose and resolve PC hardware and software related issues
• Install, troubleshoot and optimize user desktops and laptops
• Troubleshoot network connectivity issues and install/re-install cable as necessary
• Provide basic network administration support including user account maintenance and password management
• Assist with the rollout of system hardware and software upgrades and patches
• Liaise with end users and staff on computer operation and other issues
• Collaborate with System and Network administrators to ensure efficient operation of the company's desktop computing environment
• Manage replacement spares through RMA programs
• Perform administrative tasks as required by local and corporate policy