Customer Service Ambassador
2 days ago
The Housing Industry Association is seeking a highly skilled Customer Service Officer to join their team at the HIA Home Inspirations Centre.
Key Responsibilities- Action and process visitor information accurately and in a timely manner
- Answer phones and direct callers
- Provide general administrative support
In this role, you will be responsible for ensuring that all visitors have a positive experience at the Centre. This includes meeting and greeting visitors, assisting with enquiries, and undertaking administrative tasks associated with the operation of the Centre.
About UsHIA has been proudly representing the Australian residential building industry for over seventy-five years. Our vision remains the same, to be an association that speaks with a united voice on industry issues and creating real change providing quality services at the lowest possible cost, and working with the sector to maintain high standards.
Salary and BenefitsThis is a casual role predominantly working 1-2 weekends per month. The estimated salary for this position is $30-$40 per hour.
The ideal applicant will have a good telephone manner, well-developed customer service and interpersonal skills, and proficiency and familiarity with MS Word, Access and Excel. If you are interested in this position, please submit your application by clicking on the link to apply. A full job description can be found in the Careers section on our website, careers.hia.com.au.
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Customer Service Ambassador
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Newcastle, New South Wales, Australia Housing Industry Association Full timeKey Job ResponsibilitiesEnsure seamless customer experiences at the HIA Home Inspirations Centre by efficiently processing visitor information and recording accurate data.Provide top-notch administrative support, including answering phones, handling inquiries, and maintaining centre operations.Utilize design and construction expertise within the residential...
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Newcastle, New South Wales, Australia Housing Industry Association Full timeAbout the RoleThis is an exciting opportunity to join HIA as a Customer Service Officer at our Home Inspirations Centre.
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