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Mentor Support Officer
2 months ago
We are seeking an experienced mentor to join our team as a Mentor Support Officer. This role is specifically designed to support the large number of apprentices and trainees that are based on mine sites across Western Australia.
Key Responsibilities- Conduct risk assessments with clients to identify any potential barriers to completion.
- Deliver in-person, phone and online mentoring support to clients, offering ongoing support and assistance throughout their training contract.
- Develop and maintain Tailored Support Plans (TSP's).
- Ensure accurate and timely maintenance of databases and TSP's, adhering to compliance requirements.
- Deliver information sessions at school and community events to support and promote the value of apprenticeships, traineeships and the benefits of mentoring support.
- Host networking events to create engagement for apprentices.
- Collaborate with key stakeholders in job search and employment services for job seekers.
To be a successful mentor, you will have the following skills and experience:
- Knowledge and awareness of issues and potential barriers to completion of Apprenticeships.
- A minimum of 12 months relevant experience working with young people or proven relevant experience.
- Must be able to provide Apprentices with sound guidance in drawing from life experience, workplace knowledge, values and academic achievement.
- Excellent customer service skills.
- Excellent communication skills – oral and written.
- Ability to promote Australian Apprenticeships to prospective clients and represent our organization at events.
- Understanding/knowledge of apprenticeships and traineeships.
- Ability to work to and deliver on KPIs.
- National Police Clearance & Working with Children Check (essential).
We are the Chamber of Commerce and Industry of WA, an independent, not-for-profit organization that has been the voice of business for over 130 years. Our mission is to make it easier to do business in this state and ensure that WA is a place where businesses of all shapes and sizes can succeed.
Our Culture and Benefits- A variety of working and leave options, including a Flexible Working Policy, Paid Parental Leave and 3 day paid Rest and Relaxation leave between Christmas and New Year.
- Excellent building facilities.
- Access to free and confidential counselling for employees and their immediate family through our Employee Assistance Program.
- Salary Sacrificing - We are a rebatable employer.
- Active Social Club and Charity Initiative.
We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.
