CRM Retention Expert

2 weeks ago

Adelaide, South Australia beBeeCustomerRelationship Full time $90,000 - $120,000

Our company is part of a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. We provide hearing services to our valued clients worldwide.

About the Role:

The CRM Campaign Specialist will execute and follow up on customer retention and continuity campaigns for our company. This includes day-to-day CRM campaign management and reporting. The CRM Campaign Specialist will carry out projects to their completion, monitor results data, and make recommendations for the future.

  • Act as a Microsoft CRM super user
  • Plan and execute customer continuity and retention campaigns

This role involves developing and executing marketing strategies, generating leads for a retail network, and fostering external relationships. The ideal candidate will have experience in direct response marketing, lead generation, and CRM strategy.

A Bachelor's degree in Marketing, Communications, or Commerce is preferred. A Graduate Diploma/Masters in Marketing is also desirable. Strong analytical, technical, and mathematical abilities are essential for this role. Problem-solving skills and the ability to turn numbers into actions are required.

We are looking for a digital marketing automation expert who can focus on lead-to-sale conversion. Experience in marketing to an older demographic and using customer relationship management systems is highly valued.

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