Human Resources Manager

4 weeks ago

Cairns City, Queensland, Australia Shangri-La Cairns Full time
About the Role

We are seeking a highly skilled and experienced Human Resources & Learning Manager to join our team at Shangri-La The Marina, Cairns. As a key member of our Human Resources Department, you will be responsible for the coordination of HR practices, including recruitment, work health and safety, and employee relations.

Key Responsibilities
  • Ensure compliance with relevant legislation and industry standards, including the Fair Work Act, NES, WHS Act, and other relevant Awards & EA.
  • Assist, direct, and guide the team through the employee life cycle, recommending and implementing innovative ideas to drive business growth and improvement.
  • Develop and implement training programs to enhance compliance and drive quality improvements across all areas of our operations.
  • Facilitate monthly HR reporting to track and create meaningful data for overall business improvement.
  • Coordinate and deliver the Hotel Orientation program, ensuring new starters understand their roles, the hotel's organization, and its policies.
  • Support and monitor departmental orientation programs and on-the-job certification processes.
  • Coordinate work experience, traineeships, internships, and external training programs, including site inspections and appraisals.
  • Liaise with external partners to enhance training opportunities.
  • Develop the annual Training Business Plan and Budget and support overall HR functions.
Requirements
  • A strong background in a similar position, with prior experience within the hospitality or hotel sector.
  • Possession of a current Certificate IV in Training and Assessment would be highly regarded.
  • Excellent communication and interpersonal skills, with the ability to engage and motivate colleagues.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
What We Offer
  • The opportunity to work at an iconic Cairns luxury hotel.
  • Career progression and development opportunities.
  • Discounted city car parking.
  • Dry cleaning allowance.
  • Duty meals provided in a fully staffed and maintained staff canteen.
  • Accommodation discounts with the group.
  • Shangri-La Academy for professional development and learning.
  • Other staff discounts, offers, and more.

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