Motor Claims Specialist
5 days ago
About the Role:
We are seeking a skilled Motor Claims Specialist to join our team at Youi. As a Motor Claims Specialist, you will be responsible for conducting comprehensive vehicle damage assessments, overseeing the quality and efficiency of the claims process, and ensuring compliance with relevant legislation.
Key Responsibilities:
- Conduct thorough vehicle damage assessments to determine the extent of damage and recommend repairs.
- Oversee the claims process to ensure it is completed efficiently and effectively, with minimal disruption to our customers.
- Ensure compliance with relevant legislation and regulatory requirements.
- Identify and mitigate fraud risks to protect Youi and our customers.
- Manage costs and achieve fast turnaround times to meet customer expectations.
- Represent Youi by consistently delivering exceptional service and building strong relationships with our repairer network.
What We're Looking For:
- Essential: A trade qualification in Panel Beating, Spray Painting, or Light Vehicle Mechanical Technology.
- Must Have: A valid driver's license.
- Bonus Points: Estimating experience and watercraft assessing knowledge.
- Strong relationship-building skills with attention to detail.
- Adaptability and eagerness to embrace change in a fast-paced environment.
What You'll Get:
- Fully maintained company vehicle + fuel card + mobile business tools.
- Flexible 9-day fortnight, with every second Friday off.
- Bi-annual bonus structure.
- High-performance culture within a supportive, fun team environment.
- Continuous, industry-leading training, development, and career progression opportunities.
- Award-winning health and well-being programs.
- Hybrid work options with regular team social events.
- Flexible working arrangements tailored to you.
- 21 days of annual leave plus an extra day off for your birthday.
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