Senior Customer Experience Director

3 weeks ago


Forrestdale, Australia O'Brien Glass Industries Limited Full time
Customer Experience Leadership Opportunity

O'Brien Glass Industries Limited is committed to delivering exceptional customer service, and we're seeking a highly motivated and experienced leader to join our team.

This role offers a unique opportunity to work with a dynamic organization that values its people and invests in the community. As a Senior Customer Experience Director, you will lead our customer service team and drive excellence in every interaction.

The estimated salary for this position is between $85,000 - $110,000 per year, depending on experience.

About the Role:

  • Lead customer service teams to deliver exceptional experiences
  • Develop and implement strategies to improve customer satisfaction
  • Foster a culture of continuous improvement and innovation
  • Collaborate with cross-functional teams to drive business growth

Requirements:

  • Proven experience in leading customer-facing teams
  • Strong understanding of customer service principles and practices
  • Excellent communication and interpersonal skills
  • Ability to analyze data and drive business decisions

About O'Brien Glass Industries Limited:

We are a leading glass industry company committed to delivering high-quality products and services. Our goal is to create a workplace where employees can grow and thrive.



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