IT Support Supervisor
3 weeks ago
We are seeking a highly skilled IT Support Supervisor to join our team at Glencore. As a key member of our Information Systems and Technology team, you will be responsible for overseeing the overall compliance of the desktop environment, leading and mentoring a small team, and providing on-site support to Mount Isa sites.
Key Responsibilities:
- Oversee the overall compliance of the desktop environment
- Lead and mentor a small team
- Provide on-site support to Mount Isa sites, resolving complex technical issues for IT hardware and software
- Configuration, installation, testing, monitoring, and maintaining IT hardware and software
- Proactively identify opportunities for improvement to IT support processes, tools, and services
- Liaise with 3rd party support and PC vendors
Requirements:
- Demonstrated experience within a leadership role
- Excellent technical knowledge of PC/desktop hardware/internal components
- High proficiency in supporting Windows 11 and the desktop environments
- A strong understanding of ITIL based service desk systems
- Highly effective interpersonal, customer service, and documentation skills
- Tertiary qualifications in Information Technology will be highly regarded
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IT Support Supervisor
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IT Support Supervisor
1 month ago
Mount Isa, Queensland, Australia Glencore Full timeJob Title: Supervisor - Operational SupportGlencore is seeking a highly skilled and experienced IT professional to join our Information Systems and Technology team as a Supervisor - Operational Support.Job Summary:We are looking for a talented individual to oversee the overall compliance of the desktop environment, lead and mentor a small team, and provide...
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