Automotive Technical Support Specialist
1 week ago
Job Opportunity:
We are seeking a highly skilled and knowledgeable Automotive Parts Interpreter to provide accurate technical parts support to trade, industrial and mining customers.
- Interpreting complex automotive parts
- Processing customer orders efficiently
- Dispatching products and parts in a timely manner
- Promoting special offers and deals
- Arranging buy-ins with suppliers
- Processing customer credits and refunds
- Being the primary point of contact for customers (in-person and over the phone)
This is an excellent opportunity for individuals who possess strong technical knowledge, excellent communication skills and a passion for delivering exceptional customer experiences.
About the RoleThe successful candidate will be responsible for providing expert technical support to customers, leveraging their knowledge of automotive and mechanical systems.
Key Responsibilities:- Provide accurate and timely technical support to customers
- Process customer orders and dispatch products effectively
- Develop and maintain relationships with suppliers
- Identify and promote special offers and deals
- Arrange buy-ins with suppliers and negotiate prices
- Process customer credits and refunds
- Serve as the primary point of contact for customers
Why This Job?
This role offers a unique opportunity for individuals to develop their technical knowledge, communication skills and customer service expertise. The ideal candidate will have a passion for delivering exceptional customer experiences and a strong understanding of automotive and mechanical systems.
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