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Delivery Program Manager
2 months ago
Job Title: Delivery Program Manager
Job Summary:
We are seeking an experienced Delivery Program Manager to lead and manage the delivery of data transformation and modernization programs within the Singtel Group IT Division. The successful candidate will be responsible for managing and successfully delivering data transformation and modernization programs, driving programs on time and on budget, and ensuring customer experience outcomes.
Key Responsibilities:
- Lead and define program requirements through accurately establishing customer expectations and analyzing business interests.
- Define, detail, and document the scope and specifics of the program.
- Analyze tasks and develop an accurate schedule to fulfill program results.
- Identify, analyze, and refine program costs to produce a budget.
- Monitor, review, and report program quality and results.
- Identify and formulate a risk management plan for a program and assure program continuity.
- Successfully manage business initiatives and senior business partner relationships.
- Ensure customer experience parameters are driven to conclusion within programs.
- Contribute to and work effectively within a sophisticated and matrix team environment.
Requirements:
- Professional qualification or equivalent in Business, IT, Engineering, or other aligned fields, complemented by professional certification (e.g. PMP, Prince2, etc.).
- Hands-on experience managing capital programs within the IT/Telecommunications or Financial Services sectors, with formal training in Project Management.
- Delivery using Agile/Iterative methodologies, with strong financial and business proficiencies.
- Demonstrated success in directly leading large, sophisticated data programs.
- Consistent experience in successfully supporting a delivery team in a matrix reporting environment.
- Proven track record in coaching, mentoring, and developing team members; successfully supporting performance to achieve continuous improvement of team capabilities.
What We Offer:
- 3 days in the office, 2 days remote – with flexible hours to suit.
- Inclusive paid parental leave, up to 14 weeks for the primary caregiver.
- All Singtel Group employees have access to resources, webinars, and support via the 'Parents at Work portal'.
- Own your own growth by accessing an extensive online and facilitator-led learning catalogue – even earn an MBA micro-credential via Singtel U (University).
- Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, and Yarn Network.
- Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office.
- Two easy travel options to Sydney Campus: Singtel bus from Sydney CBD (20 min travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.
