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Instore Training Specialist

2 months ago

Melbourne, Victoria, Australia Nike Full time
Unlock Your Potential with Nike

Nike is a dynamic and innovative company that empowers individuals to reach their full potential. As an Instore Trainer, you will play a vital role in shaping the future of our retail teams.

Key Responsibilities:
  • Develop and deliver comprehensive training programs to ensure team members have the skills and knowledge to excel in their roles.
  • Provide exceptional customer service, ensuring a seamless and engaging experience for our customers.
  • Collaborate with cross-functional teams to create engaging training materials and presentations.
  • Facilitate Rookie Camps for new starters, setting them up for success in their roles.
  • Manage administrative tasks, ensuring seamless day-to-day operations.
What We're Looking For:
  • A passionate and motivated individual who is dedicated to helping others grow and develop.
  • Excellent written and verbal communication skills, with the ability to captivate audiences through public speaking.
  • Previous retail and/or hospitality experience, with a proven track record of delivering exceptional customer service.
  • Proficiency in Microsoft Office, with the ability to create engaging presentations and reports.
What You'll Bring to Nike:
  • A passion for the Nike brand and a commitment to our values.
  • A customer-centric approach, with a focus on delivering exceptional experiences.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • A willingness to learn and adapt, with a growth mindset and a desire to continuously improve.

Nike is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from talented individuals who share our values and are passionate about making a difference.