Luxury Cinema Manager
1 month ago
About HOYTS
As a leading entertainment provider in Australia and New Zealand, HOYTS is committed to reinventing the cinema of the future. Our LUX venues offer a unique premium dine-in experience with bespoke luxury food and beverage menus.
The Job
We are seeking an experienced manager to lead our LUX Venue team. The successful candidate will drive customer satisfaction and experience, while maintaining our high standards. Key responsibilities include:
- Leading by Example and providing exceptional customer service
- Rostering staff and managing performance
- Managing daily operations to ensure profitability and achievement of KPIs
- Overseeing events in the LUX Lounge
- Adhering to HR, WHS, and Risk Management policies and laws
- Orders, stocktake, and conflict resolution
About You
We are looking for a highly motivated individual with a passion for delivering great guest experiences. The ideal candidate will have:
- Management experience in the hospitality industry, preferably
- Availability to work during peak periods, including weekends and public holidays
- Excellent communication skills with guests, employees, and stakeholders
- Strong organisational skills and the ability to multitask
- RSA and understanding of food safety
- A highly motivated individual with the ability to work unsupervised
Benefits & Culture
At HOYTS, we pride ourselves on our fun and lively culture. Our team members are hardworking and supportive, and we offer 50c movie tickets and other amazing perks. If you're passionate about delivering exceptional guest experiences and want to join a dynamic team, we encourage you to apply.
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