Luxury Cinema Experience Manager

7 days ago


Moore Park Beach, Queensland, Australia Hoyts Full time
Company Overview

HOYTS is a leading entertainment provider in Australia and New Zealand, committed to reinventing the cinema of the future. Our unique premium dine-in cinema offering, HOYTS LUX, provides a bespoke luxury food and beverage menu, cutting-edge audio and visual technology, and extra comfy recliners for a truly luxurious experience.

Job Description

We are seeking an experienced manager to lead our LUX Venue team, driving customer satisfaction and experience while maintaining high standards. As the Manager, you will successfully lead a team, incite passion in employees to go above and beyond, and constantly look for ways to improve operations.

Responsibilities:
  • Lead by example and provide excellent customer service
  • Rostering staff and managing performance
  • Manage daily operations to ensure profitability and achievement of KPIs
  • Oversee events held in the LUX Lounge
  • Adhere to HR, WHS, and Risk Management policies and laws
  • Orders, stocktake, and conflict resolution
Required Skills and Qualifications

We are looking for an experienced manager with a passion for our industry. This role requires a professional who can work under pressure, be team-focused, and have a genuine passion for delivering great guest experiences. The ideal candidate will have:

  • Management experience in the hospitality industry
  • Availability to work during peak periods, including weekends and public holidays
  • Excellent communication skills with guests, employees, and stakeholders
  • Strong organisational skills and the ability to multitask
  • RSA and understanding of food safety
  • A highly motivated individual with the ability to work unsupervised
Benefits

At HOYTS, we offer a fun and lively work environment, an unbeatable culture, and a supportive team. You'll also receive 50c movie tickets and other amazing perks.

Estimated Salary:

$85,000 - $110,000 per annum (dependent on experience)



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