Customer Experience Advocate
4 days ago
We are seeking a highly skilled Customer Relations Specialist to join our team at Stockland Units. The successful candidate will be responsible for delivering exceptional service to our customers and stakeholders, enhancing our competitive position and brand.
Key Responsibilities:
- Delivering outstanding service to customers and stakeholders.
- Building and maintaining relationships with customers and other stakeholders.
- Improving our ability to identify customer trends and predict customer needs.
- Managing customer feedback cycle to determine satisfaction levels and enhance service delivery.
About You:
- You have a customer focus and understand delivering outstanding service.
- You have experience collaborating with key stakeholders and working with complex information.
- You hold a valid driver's licence.
- You are preferably experienced within real estate, construction/residential building, or development industry.
About Stockland Units
We are committed to creating a positive and inclusive work environment that supports employee growth and well-being. We believe in the importance of flexibility and work-life balance, and we strive to achieve excellence through collaboration and innovation.
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