Customer Care Advocate
4 days ago
Synergy Plus Pty Ltd. is a leading provider of energy solutions, dedicated to delivering secure electricity to homes and businesses throughout Western Australia.
We are seeking a highly skilled Case Manager to join our Vulnerable Customer Care team. As a Case Manager, you will play a critical role in providing professional and compassionate support to our customers, ensuring they receive the best possible outcome in their time of need.
Responsibilities of the role include delivering exceptional customer service, receiving and making phone calls, managing customer case loads, and processing hardship assessments. We are looking for a candidate with experience in customer service, preferably in a call centre environment, and a strong understanding of socio-economic issues affecting vulnerable communities.
This is an exciting opportunity to work with a dynamic team that is passionate about making a difference in the lives of our customers. You will have the opportunity to develop your skills and knowledge in customer service, case management, and relationship building.
Key Skills and Qualifications:- Experience in customer service, preferably in a call centre environment
- Strong understanding of socio-economic issues affecting vulnerable communities
- Excellent interpersonal skills and ability to demonstrate customer-centric support
- Sound understanding of hardship policies and procedures
- Experience working with diverse groups and cultures
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Patient Care Advocate
4 days ago
Perth, Western Australia TeleDocs Clinic Full timeBecome a valued member of our patient care team as a patient care advocate at TeleDocs Clinic.We're seeking compassionate and skilled nurse practitioners to join our team and provide expert support to patients nationwide.About the TeamWe're a close-knit team of healthcare professionals dedicated to delivering exceptional patient care and making a real...
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Customer Service Advocate
7 days ago
Perth, Western Australia Beaumont Tiles Full timeBenefits and CultureAt Beaumont Tiles, we're proud of our inclusive and diverse culture, which reflects the richness of our local communities. As a Customer Service Advocate, you'll be part of a team that's dedicated to creating a welcoming and supportive work environment.In addition to the core responsibilities, this role offers opportunities for growth and...
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Senior Customer Advocate
3 days ago
Perth, Western Australia WesTrac Full timeAbout the RoleThe Senior Customer Advocate is responsible for partnering with internal stakeholders nationally to deliver customer experience initiatives. This role will provide effective guidance and advice in implementing programs and activities leading to consistently positive experiences for WesTrac customers.ResponsibilitiesSupport various departments...
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Customer Experience Advocate
1 day ago
Perth, Western Australia Tbwa ChiatDay Inc Full timeAbout the RoleWe are seeking a skilled CRM Marketing Specialist to join our Real-time CRM team in Sydney. This role will focus on maintaining and optimising the CRM with a focus on real-time campaigns across all brands.Key responsibilities include:Promoting exceptional customer experiences through first-class communications that are engaging, relevant,...
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Community Inclusion Advocate
3 days ago
Perth, Western Australia Ability WA Careers Full timeDisability Support RoleWe are seeking a skilled Support Worker to join our team at Ability WA Careers. The successful candidate will be responsible for providing active support to our customers with various disabilities.About the JobThe primary focus of this role is to provide support to our customers, empowering their independence and helping them achieve...
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Patient Advocate
4 days ago
Perth, Western Australia Healthe Care Full timeJoin our dedicated team of healthcare professionals and make a positive impact on the lives of our residents.We are seeking Enrolled Nurses with a passion for delivering exceptional care and service. As an Enrolled Nurse with Healthe Care, you will have access to a range of benefits and opportunities for professional growth.**About the Role:**Providing...
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Resident Advocate Manager
4 days ago
Perth, Western Australia Amana Living Full timeThe RoleWe're looking for a Resident Advocate Manager to join our team at Amana Living. As a key member of our leadership team, you will be responsible for ensuring that our residents receive the highest quality care and support.Main ResponsibilitiesDevelop and implement resident-centered care plans, taking into account individual needs and...
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Cambia Health Solutions Healthcare Advocate
20 hours ago
Perth, Western Australia Cambia Health Solutions Full timeCambia Health Solutions is seeking a dedicated and compassionate Healthcare Advocate to join our team.About the Role:Initiates outreach efforts to members, utilizing motivational interviewing techniques to encourage engagement in health-related activities.Provides education on benefits, tools, and resources to support preventive screenings, discharge and...
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Patient Advocate Nurse
4 days ago
Perth, Western Australia Amana Living Full timeJob DescriptionA Registered Nurse within Amana Living Home Care works collaboratively with the Client Services Manager and other members of the Clinical Team, adopting a client-centred approach aligned to providing high-quality clinical care and support to clients who choose to stay at home.This is a Full-time position working the hours from 8:30am to...
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Personal Care Advocate
3 days ago
Perth, Western Australia Amana Living Full timeCaring for our seniors is a vital responsibility that requires dedication, compassion, and a willingness to make a difference.Amana Living offers rewarding opportunities for Community Support Workers to provide personal care, meal preparation, and domestic duties to elderly clients in their homes.As a Community Support Worker with Amana Living, you will have...
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Mental Health Advocate Coordinator
7 days ago
Perth, Western Australia Government of Western Australia Department of Health Full time**Job Summary:**We are seeking a highly motivated individual to fill the position of Mental Health Advocate Coordinator in our Child and Adolescent Mental Health Services team.In this role, you will be working closely with families and carers of young people accessing our crisis intervention service. Your primary responsibilities will include providing peer...
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Home Care Support Workers
3 days ago
Perth, Western Australia Aged Care Resumes Full timeAdd expected salary to your profile for insightsCatholic Homes is seeking Home Care Support Workers to join our home care team on a casual basis with a view of permanency. This position will be responsible for providing in-home personal care, domestic assistance, social support, transport, and daily living supports for our home care clients. We are...
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Customer Experience Advocate
7 days ago
Perth, Western Australia Stockland Units Full timeAbout the RoleWe are seeking a highly skilled Customer Relations Specialist to join our team at Stockland Units. The successful candidate will be responsible for delivering exceptional service to our customers and stakeholders, enhancing our competitive position and brand.Key Responsibilities:Delivering outstanding service to customers and...
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Family Care Advocate
3 hours ago
Perth, Western Australia Government of Western Australia Department of Health Full timeRequired Skills and QualificationsSubstantial lived experience of caring for a child or young person through mental health challenges and recoveryAbility to meaningfully and purposefully use your lived experience to provide peer support to the family and carers of young people who access our serviceDemonstrated knowledge of child and youth mental health,...
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Residential Customer Advocate
7 days ago
Perth, Western Australia ABN Group Full timeWe're excited to bring on board a Customer Experience Coordinator who shares our passion for delivering exceptional customer experiences. As part of our team, you'll play a vital role in creating life moments for our customers.About the TeamWe're a close-knit team of professionals who are passionate about creating exceptional customer journeys. Our team...
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Care Professional Opportunity
3 days ago
Perth, Western Australia Ability WA Careers Full timeAbout the PositionWe are seeking a dedicated Support Worker to join our team at Ability WA Careers. This is a unique opportunity to make a real difference in the lives of our customers with various disabilities.About the RoleThe primary focus of this role is to provide active support to our customers, empowering their independence and helping them achieve...
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Dreams Customer Advocate
21 hours ago
Perth, Western Australia Dreams Ltd Full timeAbout Dreams LtdDreams Ltd is the UK's most loved bed retailer, and we're proud of our reputation for delivering exceptional customer service. As a Retail Sales Assistant in our Perth store, you'll be working with a talented team of Bed Experts who share your passion for making a difference in people's lives.Key Job ResponsibilitiesCustomer Interaction:...
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Customer Service Advocate
3 days ago
Perth, Western Australia Last Yard Full timeAbout the Role">We are seeking a highly motivated and organized individual to fill the position of Technical Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer support and resolving technical issues in a timely manner.">Key Tasks">Manage incoming support tickets and prioritize tasks based on customer...
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Customer Experience Advocate
4 days ago
Perth, Western Australia Lorna Jane Pty Full timeLorna Jane Pty is a pioneering activewear brand dedicated to inspiring individuals to live a life they love.About This Opportunity:A casual Active Stylist is required to join the Lorna Jane Karrinyup store team, passionate about delivering exceptional customer experiences and promoting our activewear products.The ideal candidate will possess excellent...
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Customer Experience Advocate
3 days ago
Perth, Western Australia Abngroup Full timeWhy You Will Be Excited About This RoleYou will be the trusted guide who helps make someone's dream home a reality. As our next Customer Experience Coordinator, you'll be the hero of our customers' home building journeys, turning what could be a complex process into an exciting and memorable experience.We are more than a building company; we're a community...