Senior Process Governance Specialist

2 weeks ago

Richmond, Australia Australia Post Full time
About the Opportunity

Australia Post is embarking on a transformative journey to develop a process excellence infrastructure that will enhance our ability to delight customers and improve team members' experience.

We are seeking a highly skilled and experienced professional to join our Centre of Excellence as a Senior Consultant, Process Governance COE. In this role, you will be responsible for developing and maintaining enterprise process frameworks, process modelling tools, and process modelling training and capability uplift across the enterprise.

As a key member of our team, you will work closely with Business Unit Process Excellence to drive standardisation in modelling, champion best practices, and facilitate/embedding process ownership & active process management discipline across the enterprise.

Key Responsibilities
  • Develop and maintain enterprise process framework to enable active process management and effective ownership, process modelling governance, and enterprise tool
  • Drive continuous improvement and champion best practices to streamline maintenance activities
  • Design, facilitate training, and provide coaching to uplift process modelling and process improvement (inc. Lean) capabilities
  • Support COE and Business Unit Process Excellence team in process modelling training and capability uplift to drive standardization
  • Support process owners to adopt process ownership and active process management principles
About You
  • Bachelor's degree in Engineering, Business or any similar discipline is preferred
  • High-degree of proficiency in Signavio
  • Extensive experience in establishing enterprise-wide process architecture and implementing active process management
  • Ability to develop productive and collaborative relationships with operational stakeholders enabling the effective realisation of continuous improvement initiatives
  • Formal certification in Six Sigma is desirable
What We Offer
  • A unique transformation project that will mean you get to help shape the future of Australia Post
  • Lead cross functional projects and add real value to the business
  • Work with some of the sharpest minds in the freight & logistics industry

We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecarements@auspost.com.au

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