
New Home Maintenance Coordinator
2 weeks ago
About This Role
This is a unique opportunity to work as a maintenance coordinator where you will be the primary point of contact for customers post handover of new homes.
Main Responsibilities
- Manage all maintenance related matters on behalf of Regent Homes
- Provide quality in construction workmanship
- Deliver an experience that focuses on accountability, proactivity and delighting our customers both on the day or post hand over
- Implement new initiatives post hand-over, driving increased brand health, value, and referrals
- Assist the Construction supervisor in the preparation of the new home
- Complete any maintenance issues identified on the day of hand over in a timely fashion
- Closely manage maintenance expenditure to minimize out of pocket costs to the business
- Supply timely and accurate reporting and data; specifically, maintenance progress, WHS, and customer satisfaction
- Foster strong relationships between our contractors, subcontractors, and suppliers
- Ensure Regent homes is 100% compliant in all aspects of Work Health and Safety
- Provide timely progress updates to all Regent Home customers
- Ensuring that our homes are built to Regent Homes' high-standards and to the complete satisfaction of our customers
You Will Bring
- Proven experience in home maintenance, including plumbing, electrical, HVAC, carpentry, and general repairs
- Experience in managing projects, timelines, and resources for repairs or renovations, including budgeting
- A construction trade is highly desirable
- A high-level of self-motivation and autonomy
- Experience in managing schedules for routine maintenance, emergency repairs, and inspections
- Solid understanding of building specifications, materials, and construction practices
- Experience with project management/maintenance software (Onsite Companion preferred but not required)
- Ability to work under pressure and meet deadlines
- High attention to detail
- Excellent interpersonal skills with the ability to communicate with a diverse range of people
- Knowledge of health and safety standards to ensure that properties are safe for occupants and maintenance teams
Benefits
- Ongoing training and professional development opportunities
- A dynamic and supportive work environment
- Opportunities for career advancement
What We Offer
We offer a competitive salary package and excellent benefits. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, apply today
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