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Key Player in Customer Success
3 weeks ago
The Detmold Group is a family-owned and operated global business, partnering with leading food and retail brands to create world-class packaging.
As a Customer Service Lead at Detpak, you will develop a skilled team that delivers best-in-class customer service and sales support. You will collaborate with cross-functional departments, ensuring comprehensive service delivery and winning relationships internally and externally. You will work closely with sales and apply commercial decision making aligned with achieving sustainable and profitable growth.
Responsibilities- Manage and coordinate the customer service/sales support team activities to deliver on the Detpak commitment of quality, service, and efficiency.
- In conjunction with Business Development or Sales teams, identify new opportunities and implement effective solutions to drive growth.
