Financial Collections Specialist

1 day ago

Sydney, New South Wales, Australia beBeeAccountsReceivable Full time $85,000 - $95,000
Job Overview

This role offers a unique opportunity to join a growing healthcare organisation. The North Ryde location features spacious offices with plenty of staff parking on site, along with potential for permanency.

A 12-month contract including full leave accrual, there is a strong possibility of extension or permanency.

The office space is modern and hybrid-friendly.

The North Ryde Location has onsite parking.

About the Organisation:

This expansive Healthcare organisation has been leading healthcare innovations for over 70 years, continuously moving the industry forward by addressing their customers' biggest challenges. With operations in more than 300 offices and facilities worldwide, they are driven by a dedication to improved outcomes for their clients.

About the Role:

As an Accounts Receivable Specialist, you will be responsible for the management of customer ledgers, ensuring timely payment of invoices, as well as liaising with customers regarding overdue payments. You will also be supporting the deployment of a brand-new Enterprise Resource Planning (ERP) system and play a critical role in maintaining business continuity and issue resolution during a period of significant change.

Your key responsibilities include:

  • Securing efficient AR collection and actively resolving overdue invoices with the customer.
  • Monitoring and managing credit parameters, payment terms, and exception requests.
  • Becoming an expert in and positively influencing the payment behaviour of the customer as appropriate, depending on the business model and type of customer.
  • Proactive management of past due balances.
  • Invoice Management: Monitoring invoices sent to customers.
  • Payment Processing: Monitor incoming payments, cash application basis payment.
  • Follow up on overdue accounts, send reminders, and escalate issues as needed.
  • Customer Account Management: Maintain up-to-date records of customer accounts, payment history, and credit terms.
  • Dispute Resolution: Investigate and resolve discrepancies or disputes related to invoices and payments.
  • Compliance & Documentation: Ensure all financial transactions comply with company policies and regulatory standards.
  • Collaboration: Work closely with sales, finance, and customer service teams to streamline processes and improve collection times.
  • Supporting the deployment of a brand-new ERP system.

To succeed in this role, the successful candidate should meet the following criteria:

  • 5 years' experience in an Accounts receivable/Collections/finance-based role.
  • Strong knowledge of accounting principles, invoicing, and reconciliation.
  • Proficiency in ERP systems (SFDC and MS Dynamics) and Microsoft Excel.
  • Excellent communication and negotiation skills for collections - you love talking to customers.
  • Experience in taking payments over the phone or discussing financial matters.
  • Strong attention to detail and problem-solving abilities.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Knowledge of credit risk assessment and financial reporting.
  • Familiarity with Local market legislation, tax, and collections practice expertise.
  • A bachelor's degree in accounting, Finance, Business Administration, or a related field is preferred.
  • Experience of ERP deployment is highly desirable.

Please note that you must have full working rights in Australia to apply for this role.

We look forward to hearing from you

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