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Collections Specialist
3 weeks ago
We are seeking a highly skilled and experienced Collections Specialist to join our organization. As a Collections Specialist, you will be responsible for managing and monitoring overdue accounts, negotiating payment terms and arrangements, and working closely with branch teams and customers to resolve queries.
Key Responsibilities:- Manage and monitor overdue accounts in a timely and efficient manner.
- Negotiate payment terms and arrangements with customers to ensure prompt payment.
- Perform account reconciliations and payment allocations to ensure accuracy.
- Prepare monthly reports providing insights on overdue accounts to inform business decisions.
- Collaborate with branch teams and customers to resolve queries and provide exceptional customer service.
- A highly motivated and strong team player with excellent communication skills.
- At least 3 years of experience in the Collections field with a proven track record of success.
- Superior negotiation and conflict resolution skills to manage complex customer interactions.
- A high level of accuracy and attention to detail to maintain data integrity.
- Experience working in a fast-paced, dynamic environment with multiple priorities.
- Ongoing training and development opportunities to enhance your career growth.
- Pathways for career advancement, both domestically and internationally.
- A competitive package of benefits including additional financial rewards for long-term tenure.
- The opportunity to participate in profit-sharing schemes.
- A range of employee discounts on our products and services.
This is an exciting opportunity to work with a reputable organization that values its employees and offers a supportive work environment. If you are a motivated and experienced collections professional looking for a new challenge, please apply now.
