Community Liaison Specialist

2 weeks ago

City of Greater Geelong, Australia beBeeConsultant Full time $55,000 - $85,000

Customer Service Consultant Opportunity

We are seeking a skilled and enthusiastic Customer Service Consultant to join our team in Albury.

About the Role:

This is an exciting opportunity for a highly motivated individual to work with customers, providing exceptional service and support.

As a Customer Service Consultant, you will be responsible for delivering outstanding customer experiences, resolving issues, and building strong relationships with our clients.

Key Responsibilities:

  • Provide excellent customer service through various channels, including phone, email, and face-to-face interactions.
  • Resolve customer complaints and concerns in a professional and timely manner.
  • Build and maintain strong relationships with customers to increase loyalty and retention.
  • Work collaboratively with internal teams to achieve business objectives and improve customer satisfaction.

Requirements:

To succeed in this role, you will need:

  • Exceptional communication and interpersonal skills.
  • A customer-focused mindset and a passion for delivering outstanding service.
  • The ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong problem-solving and analytical skills.
  • Experience in a customer-facing role, preferably in the insurance or financial services industry.

Benefits:

As a valued member of our team, you can expect:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A supportive and collaborative work environment.
  • Recognition and rewards for outstanding performance.

Why You'll Love It Here:

At [Company], we pride ourselves on creating a positive and inclusive work environment that values diversity, equity, and inclusion. We believe that every individual has the potential to make a meaningful contribution, and we strive to provide opportunities for growth and development.

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