Sydney Patient Support Representative

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $120,000
Customer Service Representative Job Description

This role involves interacting with patients to provide support and guidance as they prepare for admission. The successful candidate will be a strong communicator with the ability to empathize with patients and maintain confidentiality.

Key Responsibilities:

  • Handle inbound patient calls and respond to queries and concerns
  • Guide patients through preparation requirements and documentation
  • Maintain accurate patient records in our healthcare system
  • Coordinate with clinical teams to ensure smooth patient transitions

Requirements:

  • Strong communication skills and natural empathy
  • Attention to detail and ability to multitask
  • Comfortable with computer systems and learning new software
  • Understanding of confidentiality requirements

What We Offer:

  • Competitive casual hourly rate
  • Comprehensive training and ongoing support
  • Opportunity to make a real difference in patient care

Contract Details:

  • 3-month initial contract with potential for extension
  • In-office position

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