Patient Service Representative

2 weeks ago

Sydney, New South Wales, Australia beBeeCare Full time $55,000 - $75,000

Patient Service Representatives play a vital role in delivering exceptional patient care. They are the initial point of contact for our patients and healthcare providers, prioritizing patient appointments and managing multiple systems to provide quality care.

The ideal candidate will demonstrate strong interpersonal skills, excellent communication and active listening skills, respect for confidential medical information, and a positive, friendly demeanor.

We operate in a fast-paced, dynamic environment, utilizing advanced technology and data-driven tools to manage call queues and deliver results-oriented service.

Key responsibilities include:

  • Scheduling patient appointments
  • Managing complex systems and call queues
  • Providing high-quality care and maintaining an exceptional level of service

This opportunity is ideal for individuals who thrive in team environments, value customer satisfaction, and are passionate about delivering world-class patient experiences.

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