Service and Warranty Specialist
1 week ago
Position Overview
This role presents a remarkable opportunity to become part of a thriving organization alongside a skilled and committed team. A competitive remuneration package is available for the right candidate.
The successful applicant will be a dependable, self-driven team player dedicated to delivering exceptional customer service.
We are particularly interested in candidates who possess prior experience or familiarity with the automotive retail sector and a steadfast dedication to customer satisfaction.
Key Responsibilities Include:
- Welcoming and assisting customers
- Serving as the primary contact for clients during their service experience
- Handling necessary documentation and data entry tasks
- Coordinating with team members regarding repair order scheduling
- Procurement of parts as needed
- Preparing repair orders and billing statements
- Overseeing warranty appointments
Qualifications for the Ideal Candidate:
- A minimum of 2 years of experience in a Service Advisor or comparable role.
- Outstanding customer service and interpersonal communication abilities
- Proficient IT skills with the capability to navigate various software
- Confidence in interacting with diverse customer demographics
- Able to collaborate effectively within a busy, dynamic team environment
- Skillful in prioritizing tasks and seeking help when necessary
- A valid driver's license.
This position offers ongoing training and opportunities for career advancement for motivated individuals.
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