Customer Service Team Lead
3 days ago
We are seeking an experienced and skilled Senior Customer Service Manager to lead our customer service team, delivering exceptional service quality and ensuring timely resolution of customer complaints and issues.
Key Responsibilities:- Lead the customer service team in achieving KPIs and service standards
- Act as the primary escalation point for customer enquiries, complaints, and issues
- Build and maintain strong relationships with key customers, ensuring their expectations are met
- Monitor customer satisfaction and implement initiatives to enhance service delivery
- Manage, coach, and develop the customer service team members
- Conduct regular team meetings, performance reviews, and training sessions
- Foster a positive and customer-focused team culture
- Oversee day-to-day customer service operations
- Proven experience in a customer service leadership or management role
- Understanding of compliance requirements in the transport and logistics industry
- Strong knowledge of freight operations, including palletised freight, linehaul, warehousing, DIFOT, and CoR compliance
- Excellent people management skills, communication and interpersonal skills, organisational and problem-solving skills
- Experience with customer service systems, CRMs, and freight management systems
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Customer Service
3 days ago
Midland, Western Australia Proform Products Full time* Permanent Full-time * Location – Malaga * Onsite Free Parking Provided * Team Environment Established in 1991 Proform Products has grown steadily to become a leading and trusted supplier / manufacturer of quality components for the domestic and commercial market.No other Western Australian – owned and operated company provides such a comprehensive...
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Cabinet Installation Team Lead
2 days ago
Midland, Western Australia beBeeInstallation Full time $90,000 - $120,000About Our Kitchen and Cabinet Installation RoleWe are seeking a highly experienced team lead to oversee the installation of kitchen cabinets, stone, and glass products in residential settings.The OpportunityThis is an excellent opportunity for a skilled cabinet maker to take on a leadership role and support our trades team in delivering high-quality...
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Office Customer Service Representative
3 days ago
Midland, Western Australia beBeeCustomerService Full time $40,000 - $80,000The role encompasses responding to customer inquiries, processing quotes and sales orders, and communicating with key customers regarding production lead times and delivery enquiries.Key skills required include a strong client focus, technical savvy, attention to detail, and the ability to learn product codes and product technical data quickly.Additionally,...
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Customer Service Caregiver
3 days ago
Midland, Western Australia beBeeCaregiver Full time $60,000 - $90,000Job Title:Our ideal candidate will have the opportunity to play a critical part in our customer journey by offering expert guidance and support to the community.About the Role:Provide exceptional customer service and build lasting positive relationshipsPerform hearing screening and hearing aid maintenance (full training provided)Schedule appointments through...
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Customer Service Liaison Specialist
3 days ago
Midland, Western Australia beBeeCustomerService Full time $60,000 - $80,000Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Liaison Specialist.This role is ideal for someone with prior experience in a fast-paced, customer-facing environment, ideally within an industrial setting.Key Responsibilities:Interpret customer needs and translate them into product...
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Cabinet Installation Team Lead
3 days ago
Midland, Western Australia beBeeInstallation Full time $90,000 - $125,000About Cabinet Installation Leadership Roles, we're seeking a skilled professional to oversee cabinetry, stone and glazing installations.This leadership position is ideal for those ready to take on new challenges in a fast-paced environment.The Role:Lead teams to deliver high-quality cabinet installationsRepresent excellence on every project siteLiaise with...
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Retail: Full Time Customer Service
7 days ago
Midland, Western Australia Telstra Full timeThis is a Telstra Retail: Full Time Customer Service & Sales Consultant MIDLAND role with Telstra based in Midland, WA, AU == Telstra ==Role Seniority - mid levelMore about the Telstra Retail: Full Time Customer Service & Sales Consultant MIDLAND role at TelstraEmployment TypePermanentClosing Date10 Oct 2025 11:59pmJob TitleTelstra Retail: Full Time...
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Sales Team Leader
3 days ago
Midland, Western Australia beBeeLeadership Full time $85,000 - $130,000Job DescriptionAs a Store Manager, you will oversee a team of sales professionals in a dynamic environment.This role is ideal for individuals who excel in customer service and have strong communication skills.Key responsibilities include:Leading and developing the sales team to achieve individual and team targets.Driving sales performance through exceptional...
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Retail: Full Time Customer Service
6 days ago
Midland, Western Australia Telstra Full time $70,000 - $120,000 per yearEmployment TypePermanentClosing Date10 Oct :59pmJob TitleTelstra Retail: Full Time Customer Service & Sales Consultant MIDLANDJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...
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Team Leader
3 days ago
Midland, Western Australia beBeeLeader Full time $60,000 - $82,000Job Overview">">">Empower, elevate and lead a high-performing team to achieve sales targets.">">About the Role">This is a part-time position that requires work on Sundays and Mondays.">">Key Responsibilities">">In partnership with the store manager, lead and inspire a high-performing team to achieve sales targets and foster a positive work...
