Medical Imaging Coordinator

4 weeks ago

Whyalla Norrie, South Australia Jones Radiology Full time
About Us

Jones Radiology is a leading medical imaging practice that prioritizes patient-focused care. Our team is dedicated to delivering exceptional services and investing in the latest technology to provide the highest quality diagnostic and interventional radiology services.

About the Role

We are seeking a highly motivated and customer-centric individual to join our Whyalla Hospital clinic as a Medical Receptionist. As a key member of our team, you will play a vital role in upholding our brand promise and delivering an outstanding patient and referrer experience.

Your Role
  • Welcome patients with warmth and professionalism, ensuring a positive first impression.
  • Assist with patient billing and other in-clinic duties, maintaining accurate records and ensuring seamless communication.
  • Schedule medical imaging appointments with care and efficiency, minimizing wait times and maximizing patient satisfaction.
  • Provide exceptional customer service, responding to patient inquiries and resolving issues promptly and professionally.
  • Cultivate strong relationships with patients, referrers, and colleagues, fostering a collaborative and supportive work environment.
What We're Looking For
  • Strong customer service skills and a passion for delivering exceptional patient experiences.
  • Previous experience in customer service or a related field is preferred but not essential.
  • Proficiency in computer systems and multitasking, with the ability to adapt to new technology and processes.
  • Initiative, willingness to learn, and excellent communication skills, with the ability to work effectively in a team environment.
  • Attention to detail and a positive attitude towards challenges, with a commitment to delivering high-quality results.
What We Offer
  • A competitive remuneration package with flexible work options, including generous parental leave provisions and phased return-to-work options.
  • Opportunities for career advancement and ongoing professional development, with access to training and education programs.
  • A vibrant work environment with individualized team cultures and social events, fostering a sense of community and belonging.
  • Practice-wide events, including an Annual Dinner, Family Picnic, Staff Conference, and holiday celebrations, promoting team building and camaraderie.
Next Steps

If you are passionate about delivering exceptional medical imaging services and are committed to patient-focused care, we encourage you to apply to Jones Radiology today. Simply complete the application process by clicking the Apply Now button, and we will be in touch with you shortly.

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