Technical Support Specialist

4 days ago


South Ingham, Australia beBeeTechnical Part time $80,000 - $130,000
Job Title:

Technical Support Specialist

Job Description:

We are seeking a skilled and resourceful individual to provide technical support within our desktop computing environment. The successful candidate will be responsible for providing timely and accurate assistance to end-users, troubleshooting computer OS/peripherals, and handling various PC operating systems.

Key Responsibilities:
  • Provide on-site/on-call assistance to end-users in a timely and efficient manner
  • Troubleshoot computer OS/peripherals and handle different PC operating systems (Windows 7/8 and 10)
  • Perform hardware/software installation and understand deployment tools like SCCM
  • Maintain basic knowledge of SOE and group policies
  • Support printers and have good knowledge of MS Office tools installation & troubleshooting
Requirements:
  • Excellent customer service and people skills
  • Field experience supporting a variety of technologies and services
  • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
  • Ability to manage time and resources to meet or exceed expectations in high-profile situations
Benefits:

Our ideal candidate will possess strong analytical and problem-solving capabilities, be well-organized and detail-oriented, and demonstrate a passion for delivering quality results. The ability to work both independently and in a collaborative team-oriented environment is essential. If you are a self-starter motivated to push the limits and think outside of the box, we encourage you to apply.



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