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Store Operations Manager
3 weeks ago
Seeking a Store Leader to oversee the daily operations of our retail store, focusing on providing exceptional customer service and water testing advice while recommending pool and spa solutions. Your proactive approach will drive store success and lead a team of retail assistants through structured training and support.Key Responsibilities• Oversee daily retail store operations, ensuring seamless customer experiences.• Lead and train a team of retail assistants, promoting growth and development.• Provide expert customer service and water testing advice, offering tailored solutions for pool and spa needs.• Manage administrative duties, including scheduling services, rostering, and system updates.• Ensure compliance with company procedures and safety standards.Requirements• Strong people skills and confidence in customer service.• Motivation and initiative to drive store success.• Proactive mindset with solutions-focused approach.• Ability to lead and mentor others.Benefits• Long-term role in a locally owned business.• Career development opportunities with ongoing mentoring and progression.• Structured training and support from an experienced team.• Competitive base salary + bonuses and performance incentives.• Staff discounts and company events.• Work-life balance with consistent hours and no late-night shifts.• Employee Assistance Program (EAP) for wellbeing support.
