Senior Housing Officer

4 days ago

Brisbane, Queensland, Australia beBeeHomelessness Full time $75,000 - $103,000

Job Title: Senior Housing Officer - Homelessness Support Specialist

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About the Role:

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The Queensland Government is seeking a skilled and compassionate Senior Housing Officer to join their team in providing immediate, coordinated multi-agency assistance to individuals and families experiencing homelessness.

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Key Responsibilities:

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  • ">
  • Respond appropriately and sensitively to customers experiencing homelessness or who are ready to transition from supported accommodation.">
  • Approve high and very high need social housing applications and transfers, and quality assure application assessments.">
  • Develop effective professional relationships with stakeholders to improve customer outcomes and processes.">
  • Supervise team activities and exercise delegation as required, including monitoring performance, workload management, addressing operational issues and reporting.">
  • Work primarily in the field, meeting with customers who are rough sleeping, and manage risk in changeable and volatile conditions.">
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What We Are Looking For:

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We are looking for someone who has the knowledge, skills, experience, potential for development, and future contribution to the department. The successful candidate will demonstrate strong customer-focus, act as a coach, mentor, role model, and sounding board for others.

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Required Skills and Qualifications:

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  • Strong communication and interpersonal skills.">
  • Ability to work in a fast-paced environment and manage conflicting demands.">
  • Knowledge of service delivery principles and practices.">
  • Driver's license (Class C) and willingness to travel.">
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Working Conditions:

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This role involves working in the field, including meeting with customers who are rough sleeping, and managing risk in changeable and volatile conditions.

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Benefits:

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As a member of our team, you will have access to ongoing training and development opportunities, a supportive and collaborative work environment, and the opportunity to make a meaningful difference in the lives of our customers.

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How to Apply:

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Applications remain current for 12 months. Please submit your application, including a cover letter and resume, to be considered for this exciting opportunity.

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