
Administrative Process Specialist
1 week ago
Job Overview
This entry-level position is crucial for ensuring the smooth functioning of administrative processes related to enrolment, student completions, data management, and stakeholder communications. You will support the Administration, Operations, and Compliance team under the guidance of the Team Leader.
Key Responsibilities:
Enrolment Assistance: Assist in the student enrolment process by ensuring all forms and documents are accurately collected and filed.
Verify that each enrolment adheres to compliance standards and operational guidelines.
Completion Processing: Assist in managing the administrative aspects of student completions, including the timely processing of necessary paperwork and updates to student records.
Data Entry and Quality Checking: Perform data entry tasks to ensure all student information is accurately recorded in the database.
Conduct regular quality checks of data to ensure accuracy and completeness, identifying and correcting discrepancies as needed.
Responding to Enquiries: Handle routine enquiries from trainers and students regarding administrative procedures, course enrolment, and completion processes.
Provide timely and accurate information to stakeholders, maintaining a high standard of customer service.
Administrative Support: Support the team in daily administrative tasks, ensuring that all documentation is prepared and organized.
Assist in the preparation and maintenance of reports and records as required by the department.
Required Skills and Qualifications:
Currently pursuing or recently completed a degree or certificate in Business Administration, Compliance, or a related field.
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Keen attention to detail and a proactive approach to problem-solving.
Ability to work collaboratively in a team environment.
Basic understanding of administrative processes and compliance frameworks is preferred but not required.
Career Development:
This trainee position is designed as a learning role to prepare you for potential advancement within the company. Through hands-on experience and mentorship, you will develop the skills and knowledge necessary to progress to more responsible roles within the Administration, Operations, and Compliance department.
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