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Technical Services Officer
2 months ago
We are seeking an experienced Technical Services Officer to join our team at Inchcape, a leading global automotive company. As a Technical Services Officer, you will play a key role in delivering technical excellence throughout our Fleet Conversion Business network.
Key Responsibilities- Develop and implement technical standards to promote excellence in our Fleet Conversion Business network.
- Identify potential technical issues within the dealer network and develop strategies to address them, including dealer visits where necessary.
- Provide technical support to our vehicle processing centers and assist with the training of Standard Operating Procedures (SOP) for new vehicles.
- Offer qualified mechanical and electrical advice to internal and external customers on vehicle specifications.
- Create layout drawings to demonstrate concepts or vehicle layouts for internal and external customers using CAD software.
- Generate quotes for customers and estimate labor costs.
- You have previous experience in Fleet Conversions in the automotive industry.
- You hold relevant qualifications or experience in motor vehicle engineering.
- You have experience with CAD software and programs.
- You have previous exposure to emergency/mine spec/tool of trade fit-outs in the vehicle aftermarket.
- You have knowledge of ADR compliance rules.
- You have experience with Autodesk Inventor and/or AutoCad Drawing (desirable).
- You possess strong presentation skills (desirable).
- You are a confident communicator with the ability to manage multiple stakeholders.
- You have highly developed analytical and negotiation skills in commercial contracts.
- You can initiate, manage, and maintain internal and external commercial and customer relationships.
- You have a strong customer focus and relationship-building skills with the ability to solve problems.
- You can devise innovative solutions to achieve financial returns for both customers and the business.
- You are a self-motivated team player with a 'Can Do' attitude.
Inchcape offers a range of benefits to its employees in recognition of their contribution to our success. Some of these benefits include:
- A flexible work policy to support a genuine work-life balance.
- Additional days off to enjoy your free time.
- Access to our employee benefits program, including company car rental, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.
At Inchcape, we value diversity and have a rich history that inspires us to adopt a longer-term perspective, contributing to a more sustainable and responsible automotive industry while generating a positive impact for our customers and community.
