
Ice Cream Category Growth Specialist
1 week ago
The primary objective of this role is to foster the growth of the Ice Cream category within our customer base. This involves managing and maintaining positive relationships with customers, serving as the primary point of contact, and working closely with internal business partners to meet customer needs and achieve business objectives.
The Customer Manager will be responsible for utilizing data insights to drive business decisions and address category opportunities. This includes developing and executing joint business plans with customers, driving market share growth, and ensuring the timely delivery of sales targets.
- Manage the overall relationship between the Ice Cream Business Unit and the customer by negotiating trading terms and developing annual joint business plans.
- Drive Ice Cream Category Market Share growth ahead of competitors.
- Be accountable for forecasting, delivery of sales target (Gross Sales Value, Turnover, Gross Profit).
- Winning Range and merchandising reviews for individual P&C accounts in collaboration with the Category Manager/Lead for Ice Cream.
- Ability to utilize trade investment to grow the Category in the Customer.
- Develop strong relationships with internal and external stakeholders, including Category Managers, Trading Managers, Category Directors Buyers, Supply contacts, and Marketing contacts.
- Manage New Product Management and Execution with the Customer (Speed to Market).
This role requires a skilled professional who can effectively communicate with both internal and external stakeholders, manage complex relationships, and drive business growth through data-driven decision making.
Required Skills and QualificationsKey skills include:
- Relationship Building
- Negotiation Skills
- Bias for Action
- Attention to Detail
- Ability to mine market data, including Nielsen
- Confident Presenter
- PASSION FOR LEARNING
A strong understanding of the ice cream market, industry trends, and relevant technologies is also essential for success in this role.
BenefitsWorking in this role offers several benefits, including:
- Professional development opportunities and a dynamic work environment.
- Opportunities for career advancement and growth within the organization.
- Collaborative and supportive team culture.
This role is part of the Out Of Home IC Team (OOH). The ability to learn, develop, and adapt quickly is crucial for success in this position. A willingness to take on new challenges and contribute to the growth and success of the organization is also highly valued.
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