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Customer Service Director

2 months ago

Adelaide, South Australia CTC Full time

**About CTC**

CTC is a leading international food supplier with a strong reputation in the market.

**Job Summary**

We are seeking an experienced Customer Service Manager to join our team at CTC.

**Key Responsibilities**

  • Manage internal clients and provide exceptional customer service
  • Mentor and develop a team of 2 staff members
  • Develop and implement effective customer service strategies
  • Collaborate with cross-functional teams to achieve business objectives
  • Ensure high levels of customer satisfaction and loyalty

**Requirements**

  • Excellent communication and customer service skills
  • Ability to multi-task and prioritize tasks effectively
  • Superior organisational skills and attention to detail
  • CRM experience and knowledge of customer service best practices

**What We Offer**

CTC offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.