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Front of House Experience Specialist

2 weeks ago

Central Coast, Australia beBeeCustomerService Full time $80,886 - $111,371

Job Title: Front of House Officer

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Job Summary:

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We are seeking a talented and customer-focused individual to join our team as a Front of House Officer. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service in a fast-paced environment.

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Key Responsibilities:

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  • Meet and greet patrons, providing a warm and welcoming experience from the moment they enter the Theatre.

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  • Serve beverages and food at the bar, monitoring stock levels and ensuring timely replenishment.

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  • Assist with deliveries and supervise audiences during shows, ensuring all productions run smoothly.

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  • Provide assistance with check-in processes, seating, and ticketing information, as well as aid patrons with accessibility needs.

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Requirements:

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To be successful in this role, you will require:

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  • A Current Responsible Service of Alcohol Certificate and a Current First Aid Certificate and CPR Certificate (or be willing to obtain these prior to any offer of employment).

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  • Previous experience working in a similar fast-paced customer-facing role in events or hospitality, where you have served food and beverages, and used point-of-sale systems.

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  • Excellent communication skills and a positive interpersonal style that ensures you can connect with audiences of all ages and backgrounds.

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Benefits:

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This casual role offers flexible hours, making it perfect for those seeking work-life balance. You will be employed on a casual day-to-day basis and may be required to be available to work between Monday and Sunday 8am to 11:30pm, with shifts primarily available between Wednesday and Sunday, across matinee performances and evenings.

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What We Offer:

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In addition to a competitive hourly rate, we offer:

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  • Opportunities for professional growth and development.

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  • A supportive and dynamic work environment.

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About Us:

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Our organisation is committed to delivering exceptional customer experiences through its people. If you are passionate about delivering great customer service and working in a fast-paced environment, we would love to hear from you

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